Refund Policy

At Client31.01, we understand that sometimes things don’t go as planned. Whether it’s a product that didn’t meet your expectations or an order that arrived later than anticipated, we want to ensure you feel supported throughout your experience with us. Our refund policy is designed to provide clarity and peace of mind, so you can shop confidently.

We believe in the quality of our innovative cleaning solutions, such as the All Purpose Cleaner and the All-Purpose Rinse-Free Cleaning Spray. However, if you find that a product isn’t right for you, we’re here to help. Our refund policy allows you to return items within a specified timeframe, ensuring you have the opportunity to try our products risk-free.

To initiate a return, simply reach out to our customer service team. They are friendly and knowledgeable, ready to assist you with the process. We recommend keeping your receipt or proof of purchase, as this will help expedite your return. Remember, we want to make this as easy as possible for you!

Once we receive your returned item, we will process your refund promptly. Depending on your payment method, it may take a few business days for the funds to reflect in your account. We appreciate your patience during this time.

We also want to emphasize that our commitment to customer satisfaction goes beyond just refunds. We value your feedback and are always looking for ways to improve our products and services. If you have any suggestions or concerns, please don’t hesitate to share them with us.

In summary, our refund policy is here to support you. We want you to feel confident in your purchases, knowing that if something doesn’t work out, we’ve got your back. Thank you for choosing Client31.01, and we look forward to serving you!